What is an Agentic Workflow? A New Era for Business Intelligence

In the world of business intelligence, we've become accustomed to dashboards. We build them, we monitor them, and sometimes, we even act on them. But this traditional approach is fundamentally reactive. You stare at a graph, wait for a line to dip, and only then do you start asking why.

What if your metrics could work for you? What if, instead of being static charts on a screen, your Key Performance Indicators (KPIs) were autonomous agents, tirelessly working to fetch, analyze, and act on data 24/7?

This isn't science fiction. This is the power of an agentic workflow, and it's poised to completely transform business intelligence and performance management.

The Limits of the Traditional Dashboard

For years, the goal of BI has been to centralize data into a visual dashboard. While a massive leap forward from spreadsheets, this model has inherent friction points:

• Manual Monitoring: Someone has to constantly watch the dashboards to spot issues. Insights are often discovered hours or days too late.
• Reactive Analysis: Dashboards show you what happened, but rarely why. Answering "why" requires a separate, manual investigation.
• Data Silos: The data on the dashboard is often disconnected from the tools you'd use to take action, creating a clumsy, multi-step process to fix a problem.
• Static Definitions: A KPI on a dashboard is just a visualization. It has no built-in logic to understand its own status, trends, or what to do when it goes off-track.

Enter the Agentic Workflow: Intelligence in Motion

An agentic workflow is a system where autonomous software "agents" are given goals and the tools to achieve them. Instead of you pulling information from a system, the agents proactively execute tasks and push insights—or actions—to you.

Think of it like delegating a task to a smart assistant. You don't give them step-by-step instructions; you give them an objective.

• Objective: "Monitor our 'Monthly Active Users' KPI."
• The Agent's Plan:
  1. Fetch Data: "I need to connect to the production database and our Stripe account."
  2. Calculate: "I'll run the query to count unique active users for the past 30 days."
  3. Analyze: "I will compare this value to the target, analyze the week-over-week trend, and determine if the status is 'on-track', 'at-risk', or 'off-track'."
  4. Act: "If the status is 'at-risk', I will send a notification to the product team's Slack channel with the current value and trend data."

This entire process happens automatically, turning a passive performance metric into an active, intelligent service.

From Dashboards to Services: The "Metrics as Code" Revolution

This new paradigm is powered by a concept we call Metrics as Code. Instead of using a drag-and-drop UI to build a chart, you define your KPI programmatically through an API. This gives you unparalleled power, version control, and integration capabilities.

With a platform like KPIs.do, you can define, query, and manage your most critical business metrics just like any other part of your software stack.

Here’s how simple it is to programmatically check on a KPI:

import { KPIs } from '@do/sdk';

// Get the current status of a KPI via the API
const kpi = await KPIs.get('monthly-active-users');

console.log({
  name: kpi.name,
  value: kpi.currentValue,
  status: kpi.status, // e.g., 'on-track', 'at-risk'
  trend: kpi.trend,   // e.g., 'increasing', 'stable'
});

This simple API call doesn't just return a number. It returns an intelligent object, the result of an agentic workflow that has already done the hard work of fetching, calculating, and analyzing the data for you.

KPIs.do: Your Agentic Workflow Platform for Performance Metrics

This is precisely the future we're building at KPIs.do. We provide an agentic workflow platform designed specifically to turn key metrics into actionable services.

Our platform empowers you to:

• Define KPIs as Code: Use our simple API to define a metric's logic, data sources (SQL, BigQuery, Salesforce, custom APIs, etc.), and targets.
• Automate Tracking & Analysis: Our agents autonomously fetch data, perform calculations, and analyze trends, determining if a metric is on-track or at-risk.
• Trigger Proactive Alerts: Set up automated notifications via webhooks, Slack, or email when a metric needs attention. Stop watching dashboards and let the insights come to you.
• Integrate Everywhere: Since your KPIs are API-driven services, you can embed real-time performance data directly into your applications, reports, and internal tools.

The Future is Autonomous

The era of passive BI is ending. The value is no longer in simply seeing the data, but in automating the intelligence layer on top of it. Agentic workflows represent a fundamental shift from reactive observation to proactive, automated action.

By treating your performance metrics as dynamic services, you close the gap between insight and action, enabling your team to focus on what truly matters: achieving your business goals.

Ready to stop watching dashboards and start building intelligent metric services? Visit KPIs.do to learn how to automate your performance management today.

Frequently Asked Questions

What is KPIs.do?
KPIs.do is an agentic workflow platform to manage your business metrics as code. It allows you to define, track, analyze, and act upon your Key Performance Indicators programmatically through a simple API, automating the entire performance management lifecycle.

How does 'KPIs-as-Code' work?
Instead of relying on manual dashboards, you define a KPI's logic, data sources, and targets via an API. Our platform's agents then autonomously fetch data, perform calculations, analyze trends, and trigger alerts, turning your metrics into active services.

What data sources can I connect?
You can connect to virtually any data source, including databases (SQL, NoSQL), data warehouses (e.g., BigQuery, Snowflake), business applications (e.g., Salesforce, Stripe), or any custom API endpoint. Our agents handle the integration logic.